【政府各局及部門 公務員事務局 一般職系處】文書助理 薪酬總薪級表第1點(每月港幣13,735元)至總薪級表第10點(每月港幣24,070元) Various Government Bureaux and Departments Clerical Assistant, CA 2020

職位編號:	43336
部門:	政府各局及部門
職位名稱:	文書助理
薪酬:	總薪級表第1點(每月港幣13,735元)至總薪級表第10點(每月港幣24,070元) [附註(e) ] 。
入職條件:	申請人必須(a)已完成中四學業，其中修讀科目應包括數學，或具備同等學歷；(b)中文文書處理速度達每分鐘20字及英文文書處理速度達每分鐘30字，並具備一般商業電腦軟件的應用知識[註(1)]；以及(c)具備相當於中四程度的中英文語文能力[註(2)-(4)]。
註:	(1) 申請人如獲邀參加中文及英文文書處理速度測驗及一般商業電腦軟件(包括Microsoft Office Word 2016及Excel 2016)應用知識測驗(簡稱「技能測驗」)，通常會在2021年2月或之前接獲通知。申請人如未獲邀參加技能測驗，可視作已經落選。申請人可於公務員事務局網站參閱此招聘計劃的進度(http://www.csb.gov.hk/tc_chi/grade/cs/2324.html)。 (2) 就此職位的聘任而言，中四期終試、中五或以上任何一次考試的中國語文科／英國語文科及格或以上的成績，在行政上會分別獲接納為符合中四程度的中文／英文語文能力要求。中四以上的考試成績，包括在香港中學文憑考試或香港中學會考中國語文科／英國語文科取得2級或以上的成績、國際普通中學教育文憑(IGCSE)／英國普通中學教育文憑(GCSE)／普通教育文憑(普通程度)(GCE O Level)中國語文科／英國語文科取得D級或以上的成績，以及毅進計劃全科畢業證書／毅進文憑／基礎文憑／基礎課程文憑，亦會獲接納。 (3) 申請人如持有較註(2)所述者更高的考試成績／學歷，例如綜合招聘考試中文／英文運用試卷成績、國際英語水平測試制度(IELTS)學術模式考試成績或非本地學歷，在經個別審核被評為符合相關語文能力要求後，亦會獲得考慮。 (4) 為加快審核申請人的語文能力，申請人須在申請表格[G.F. 340 (Rev. 3/2013)]中學歷下的表I－公開考試成績，提供本地／非本地公開考試的中國語文科及英國語文科成績，以及在學歷下的表II－就學詳情，提供中四或以上校內考試(視乎何者適用而定)的中國語文科及英國語文科成績。 (5) 由於審核個別申請人的學歷／語文能力需時，申請人獲邀參加技能測驗或遴選面試，並不表示已符合此職位的入職條件。 (6) 由於邀請信或通知信將以電郵方式發送，申請人須於申請表格[G.F. 340 (Rev. 3/2013)]上提供正確的電郵地址，並有責任查閱有關電郵，以確保邀請信或通知信妥為收悉。 (7) 為提高大眾對《基本法》的認知和在社區推廣學習《基本法》的風氣，政府會測試應徵公務員職位人士的《基本法》知識。獲邀參加遴選面試的申請人，須在面試中回答口頭提問，以測試其對《基本法》的認識。政府只會在兩名申請人的整體表現相若時，才參考申請人在《基本法》知識測試中的表現。 (8) 申請人如已就2020年7月24日刊登的招聘廣告申請助理文書主任職位，並且符合資格參加技能測驗，只須就兩個職位(即文書助理及助理文書主任)的申請參加一次技能測驗。測驗成績會用於評核申請人是否符合資格參加個別職位的遴選面試。
職責:	文書助理主要執行與下列一項或多項職能範圍有關的一般文書職責，其中可能涉及單一或多個範疇的職務：(a) 一般辦公室支援服務；(b) 人事；(c) 財務及會計；(d) 顧客服務；(e) 發牌及註冊；(f) 統計職務；(g) 資訊科技支援服務；以及(h) 其他部門支援服務。文書助理會被派往本港各區的政府辦事處工作，在執行職務時須應用資訊科技；以及可能須不定時或輪班工作，並穿着制服當值。
聘用條款:	獲取錄的申請人通常會按公務員試用條款受聘三年。通過試用關限後，或可獲考慮按當時適用的長期聘用條款受聘[附註(d)]。
附註:	(a) 申請人於獲聘時必須已成為香港特別行政區永久性居民。 (b) 作為提供平等就業機會的僱主，政府致力消除在就業方面的歧視。所有符合基本入職條件的人士，不論其殘疾、性別、婚姻狀況、懷孕、年齡、家庭崗位、性傾向和種族，均可申請本欄內的職位。 (c) 公務員職位是公務員編制內的職位。申請人如獲取錄，將按公務員聘用條款和服務條件聘用，並成為公務員。 (d) 入職薪酬、聘用條款及服務條件以發出聘書時的規定為準。 (e) 頂薪點的資料只供參考，日後或會作出更改。 (f) 附帶福利包括有薪假期、醫療及牙科診療。在適當情況下，公務員亦可獲得房屋資助。 (g) 如果符合訂明入職條件的申請人為數眾多，招聘部門可以訂立篩選準則，甄選條件較佳的申請人，以便進一步評核。在此情況下，只有獲篩選的申請人會獲邀參加技能測驗／遴選面試。 (h) 政府的政策是盡可能安排殘疾人士擔任適合的職位。殘疾的申請人如符合入職條件，毋須再經篩選，便會獲邀參加技能測驗／遴選面試。在適合受聘而有申報為殘疾的申請人和適合受聘程度相若的其他申請人當中，招聘當局可給予前者適度的優先錄用機會。有關政府聘用殘疾人士的政策及其他相關措施載列於《用人唯才：殘疾人士申請政府職位》的資料冊內。申請人可於以下網址參閱該資料冊：https://www.jobs.gov.hk/isps/Download/Document/Tch/GovernmentJobsBooklet_201903.pdf。 (i) 持有本港以外學府／非香港考試及評核局頒授的學歷人士亦可申請，惟其學歷必須經過評審以確定是否與職位所要求的本地學歷水平相若。有關申請人須提供證明文件副本。 (j) 由於網上系統在臨近截止申請日期可能會非常繁忙，而香港郵政亦可能按情況調整服務，申請人宜盡早遞交申請。
申請手續:	申請人必須在截止申請日期或之前透過下列其中一種方式遞交申請書：(a) 網上透過公務員事務局網站(https://www.csb.gov.hk/tc_chi/recruit/7.html)；或(b) 郵寄到聯絡地址(信封上的郵戳日期將視為遞交申請書的日期)。為避免郵件過期或未能成功派遞，在投寄前請確保信封面已清楚印上或寫上正確地址及已貼上足夠郵資。所有郵資不足的郵件將不會派遞至本局，並會由香港郵政按情況退還寄件人或銷毀。申請人須自行承擔因未有支付足夠郵資而引致的任何後果。申請表格[G.F. 340 (Rev. 3/2013)]可在公務員事務局網站(https://www.csb.gov.hk/tc_chi/recruit/application/331.html)下載。請在信封面註明「申請文書助理職位」。申請書如資料不全、逾期、並非採用指定表格或以傳真或電郵方式遞交，概不受理。 持有本港以外院校／非香港考試及評核局所頒授學歷的人士遞交申請時，須夾附有關當局所簽發的文憑／證書、修業成績表及列明有關課程授課形式(例如全日制／兼讀制、在當地院校授課／遙距授課等)的證明文件副本。為了方便進行學歷評審的工作，申請人在取得上述學歷前，如已獲取其他學歷，亦應盡可能就這些學歷提供上述證明文件的副本。在網上遞交申請的人士須在2020年8月27日或之前，把有關證明文件的副本郵寄至聯絡地址，並在信封面及各證明文件副本每頁上註明網上申請編號。如申請人未能提供證明文件，其申請概不受理。請勿在現階段郵寄任何文憑／證書或其他學歷證明文件的正本。 至於本地學歷，申請人在現階段毋須遞交證明文件副本。
聯絡地址:	香港上環林士街多層停車場大廈9樓公務員事務局一般職系處
查詢電話:	3105 0463 或 3105 1649
截止申請日期(日/月/年) :	20/08/2020 23:59:00
刊登職位報章及日期:	明報及英文虎報(2020年8月7日)
部門網址:	http://www.csb.gov.hk
經互聯網遞交申請:	可以
發布日期	07/08/2020

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Job Number:	43336
Department:	Various Government Bureaux and Departments
Job Title:	Clerical Assistant
Salary:	Master Pay Scale Point 1 (HK$13,735 per month) to Master Pay Scale Point 10 (HK$24,070 per month) [General Notes (e)].
Entry Requirements:	Candidates should have (a) completed Secondary 4 with subjects studied including Mathematics, or equivalent; (b) Chinese word processing speed of 20 words per minute and English word processing speed of 30 words per minute, and knowledge in the application of common business software [Notes (1)]; and (c) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard [Notes (2) - (4)].
Note:	(1) Candidates who are selected to attend the Chinese and English word processing speed test and the test on the application of common business software of Microsoft Office Word 2016 and Excel 2016 (skills test) will normally receive an invitation by February 2021. Those who are not invited for the skills test may assume that their applications are unsuccessful. Candidates are invited to visit the Civil Service Bureau’s website on the latest progress of the recruitment exercise (http://www.csb.gov.hk/english/grade/cs/2324.html). (2) For the purpose of appointment to this post, a pass result or above in Chinese Language/English Language in the final examination of Secondary 4 or any one of the examinations of Secondary 5 or above is accepted administratively as meeting the Chinese/English language proficiency requirement at Secondary 4 level respectively. Results at a level higher than Secondary 4, including Level 2 or above in Chinese Language/English Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE); or Grade D or above in Chinese Language/English Language in IGCSE/GCSE/GCE O Level; or a full Project Yi Jin Certificate/Yi Jin Diploma/Diploma Yi Jin/Foundation Diploma/Diploma of Foundation Studies are also accepted for the existing purpose. (3) Applicants holding examination results/qualifications at higher standard than those in (2) above, such as results in the Use of Chinese paper/Use of English paper in the Common Recruitment Examination and the Academic Module of International English Language Testing System (IELTS), and non-local qualifications will also be considered subject to their meeting the language proficiency requirements upon individual assessment. (4) To expedite the assessment on candidates’ language proficiency, candidates should provide the results in Chinese Language and English Language obtained in local/non-local public examinations in Table(I) “Public Examination Results” under “Academic Attainment” of the Application Form [G.F. 340 (Rev. 3/2013)] and provide the results in Chinese Language and English Language obtained in the examinations of Secondary 4 or above in Table(II) “Education” under “Academic Attainment”, wherever applicable. (5) As it takes time to assess the qualifications/language proficiency of individual candidate, an invitation to the skills test or selection interview does not imply that the candidate has met the entry requirements of the post. (6) As invitations or notifications will be sent to candidates by email, candidates should provide an accurate email address in the Application Form [G.F. 340 (Rev. 3/2013)]. Candidates are responsible for checking their emails to ensure that invitations or notifications will be duly received. (7) For the purpose of heightening public awareness of the Basic Law (BL) and promoting a culture of learning of BL in the community, applicants for civil service jobs will be assessed on their BL knowledge. Candidates who are invited to attend the selection interview will be tested orally on their BL knowledge during the selection interview. The BL test result will be taken into account only if two candidates are considered equal in all other aspects. (8) Candidates who have also applied for the post of Assistant Clerical Officer in response to the recruitment advertisement published on 24 July 2020 and who are qualified for the skills test will only be required to attend one skills test for the two posts (i.e. Clerical Assistant and Assistant Clerical Officer). The test results will be used to assess whether the candidates have met the requirement for attending the selection interview for the respective post.
Duties:	A Clerical Assistant is mainly deployed on general and basic clerical duties which may involve multi-tasks relating to one or a combination of the following functional areas: (a) general office support; (b) personnel; (c) finance and accounts; (d) customer service; (e) licensing and registration; (f) statistical duties; (g) information technology support; and (h) other departmental support. A Clerical Assistant is subject to posting to any government offices in any districts of Hong Kong; is required to use information technology applications in the discharge of duties; and may be required to work irregular hours or shifts and wear uniform at work.
Terms of Appointment:	A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he/she may be considered for appointment on the prevailing permanent terms [General Notes (d)].
General Notes:	(a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment. (b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race. (c) Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment. (d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made. (e) The information on the maximum pay point is for reference only and may be subject to changes. (f) Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing. (g) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend skills test and/or selection interview. (h) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the skills test/selection interview without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities - Application for Government Jobs by Persons with Disabilities” which is available for reference at https://www.jobs.gov.hk/isps/Download/Document/Eng/GovernmentJobsBooklet_txt_201903.pdf (i) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of supporting documents. (j) In view of possible overloading of the on-line system towards the application deadline and service adjustment of the Hongkong Post when appropriate, applicants are encouraged to submit applications as early as possible.
How to apply:	All completed application forms must be submitted on or before the deadline for application through one of the following means: (a) on-line through the Civil Service Bureau’s website (https://www.csb.gov.hk/english/recruit/7.html); or (b) by post to the contact address (the postmark date on the envelope will be regarded as the date of submission of application). To avoid delayed or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Bureau and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. An applicant will bear any consequences arising from not paying sufficient postage. Application Form [G.F. 340 (Rev. 3/2013)] can be downloaded from the Civil Service Bureau’s website (https://www.csb.gov.hk/english/recruit/application/331.html). Please specify “Application for the post of Clerical Assistant” on the envelope. Applications which are incomplete, late, not made in the prescribed form or submitted by fax or email will not be accepted. Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority should attach to their applications copies of their diplomas/certificates, official transcripts of studies and official documents stating the mode of delivery (e.g. full time/part time, on campus/distance learning, etc.) of the study programmes. To facilitate assessment of qualifications, the above documents on the prior qualifications obtained should also be supplied as far as possible. Those who apply on-line should submit copies of these documents by post to the contact address on or before 27 August 2020. The on-line application number should be quoted on the envelope and on each page of copies of the supporting documents. If candidates fail to provide the supporting documents, their applications will not be considered. Do not send any originals of diplomas/certificates or other qualification documents at this stage of application. Copies of local qualification documents are not required at this stage of application.
Contact Address:	General Grades Office, Civil Service Bureau, 9/F, Rumsey Street Multi-storey Carpark Building, Sheung Wan, Hong Kong
Enquiry Telephone:	3105 0463 or 3105 1649
Closing Date(dd/mm/yyyy):	20/08/2020 23:59:00
Newspaper(s) Advertised and Date(s):	Ming Pao Daily News and The Standard (7 August 2020)
Web Site of Department:	http://www.csb.gov.hk
Application via Internet:	Available
Advertising Date	07/08/2020

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