(a) (i) have Level 2 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of Secondary Education Examination (HKDSEE) (Note 2), or equivalent; or
(ii) have Level 2 (Note 3) / Grade E or above in five subjects in the Hong Kong Certificate of Education Examination (HKCEE) (Note 2), or equivalent; and
(b) meet the language proficiency requirements of Level 2 (Note 3) or above in Chinese Language and English Language in HKDSEE or HKCEE, or equivalent; and
(c) speak fluent Cantonese, English and Putonghua; and
(d) have at least six years’ experience in working as an Usher in an indoor entertainment venue of over 10,000 seating capacity in Hong Kong.
(1) For non-civil service appointment purpose, “Attained” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in the HKDSEE are accepted as equivalent to Level 2 in the New Senior Secondary subjects in the HKDSEE.
(2) The subjects may include Chinese Language and English Language.
(3) For non-civil service appointment purpose, ‘Grade E’ in Chinese Language and English Language (Syllabus B) in the HKCEE before 2007 is accepted administratively as comparable to ‘Level 2’ in Chinese Language and English Language in the 2007 HKCEE and henceforth.
(a) To check tickets, direct and take the audience to their seats; to carry out the venue regulations and other relevant duties assigned by venue Duty Officers;
(b) To supervise ushers to ensure that they perform their duties up to the required standard;
(c) To handle any difficult cases encountered by ushers and inform the Duty Officers if further action is required;
(d) To deploy ushers to man positions and arrange their working period according to the working situation and the nature of functions;
(e) To manage the personnel matters of ushers and prepare an annual appraisal report for them;
(f) To perform crowd management during the event and audience dispersal; and
(g) To perform any other duties as assigned by senior officers.
Working Hours: Appointees are required to work irregular hours and may have to report duty in any period of time from Monday to Sunday (including public holidays, if necessary); and need to wear uniform when on duty.
(Note : Usher Leaders are required to perform duties with a walkie-talkie in an environment of stage lighting and sounds. They also need to go up and down steep staircases inside the venues and keep communication with the audience to assist and direct them to the seats. When performing duties, Usher Leaders would have to walk or stand continuously for a long period of time.)
Terms of Appointment:
Successful candidates will be appointed on non-civil service contract terms.
(1) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(2) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(3) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(4) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(5) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(6) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disable candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria.
(7) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by mail to the enquiry address.
How to apply:
Application forms [G.F. 340 (Rev. 3/2013)] are obtainable from any Public Enquiry Service Centres of District Offices, Home Affairs Department or any Job Centres of the Employment Services Division, Labour Department. The said form can also be downloaded from the Civil Service Bureau's web site (http://www.csb.gov.hk). Applicants should submit a completed application form. Applications which are not made in the prescribed form [G.F. 340 (Rev. 3/2013)], incomplete, late, or submitted by fax or e-mail will not be considered. Completed application forms should reach the following address on or before the closing date for application. Please mark on the envelope “Application for the position of Part-time Usher Leader (Hong Kong Coliseum)” (the postmark date on the envelope will be regarded as the date of submission). Applicants who are not invited for interview 4 months after the deadline for application may assume their applications unsuccessful.
Stadia Office, Leisure and Cultural Services Department, 9 Cheong Wan Road, Hung Hom, Kowloon, Hong Kong.